Wave, a large transportation and logistics business company, contacted Miracuves Solution with a demand for a bidding ride delivery service similar to InDriver. They wanted to change the mode of transport and complement its utilization to improve its usage to meet their needs.
Horas devolvidas ao negócio
Conformidade com SOX na automação do processo de liquidação
Taxa de sucesso de conclusão de caso de bot
Para liberação funcional de OBT, RTS e OGS
O Desafio
Before partnering with Miracuves Solutions for their Bidding Ride Delivery, Wave faced many challenges in their delivery operations:
- Limited Customization: The Wave’s platform could not satisfy their specific enterprise requirements, which resulted in low performance and dissatisfied clients.
- Inefficient Bidding Process: Overall, the current method applied for bidding deliveries was causing many inconveniences and nasty experiences for both drivers and clients.
- Lack of Real-time Communication: The interaction between drivers and customers was usually slow and inefficient because of missed deliveries and customers’ anger.
- Poor Tracking and Monitoring: Wave has faced challenges in ensuring that delivery is tracked in real-time which has culminated in issues of accountability.
- Scalability Issues: As Wave’s industrial company increased, their system wasn’t capable of expanding to scale adequately which was causing performance hitches and various other working problems as well.
O que fez
Miracuves fazem
Miracuves used its readymade InDriver clone option to quickly install a completely rebranded platform for Wave, getting them up in no time:
Personalização: Miracuves developed a Bidding Ride Delivery Solution, which is particularly blended to fit the needs of Wave and comes up with an operational platform that may meet the specific needs of Wave.
Streamlined Bidding Process: Miracuves brought in an effective and new technique in algorithms that actively assisted drivers with delivery requests, thereby shortening waiting time for their tasks, and an increase in efficiency.
Real-time Communication: Miracuves integrates real-time interaction with drivers and customers making it easier for them to be connected and also solve issues more easily in a shorter period.
Enhanced Tracking: They also introduced different forms of tracking and monitoring equipment that assist in facilitating and enabling Wave to monitor deliveries in real-time and also determine how drivers are behaving and being sanctioned.
Scalability and Performance: Miracuves scaled the system for Wave to ensure that as more people visited the site and more customers were being served the performance was optimal.
Os resultados
Through their cooperation with Miracuves, Wave was able to optimize and scale the Ride Delivery Solution. Here are the results:
- Driver Satisfaction
- Escalabilidade
- Experiência de usuário perfeita
- Rastreamento em tempo real
- Robust Ordering System
- Tomada de decisão baseada em dados
The technology that we used for Wave
Pronto para começar seu próprio empreendimento?
In addition to embedding the Ride Delivery Solution, Wave collaborated with the following five key barriers. From the Miracuves Solutions case that specific approach led to improvements in the bidding process, use of real-time communication and tracking, and scalability. This synergy led to the creation of user satisfaction, high efficiency, and a blueprint for the achievement of sustainable growth.
Bidding Ride Delivery:
This partnership proved to be the game-changer for the delivery service of Wave as they partnered with Miracuves Solutions. By focusing on Wave as a client, the ride delivery solution showed that the collaboration was able to address certain issues and establish a new benchmark in the context of the competitive bidding market. Realizing this integration paved way to improving Wave’s operational excellence while at the same putting them at the forefront of the new landscape of logistics services.
Confira - www.wave-app.com
