Business Process
AutomationMap · Automate · Integrate · Measure
Miracuves finds the work your team repeats by hand every week and replaces it with something that runs on its own. We start by measuring how the work is actually done, not how the process document says it is done, then automate the steps that cost the most hours for the least judgment. What we build runs inside tools you already own, documented so your team can change it without calling us back.
What an automation engagement actually produces
A Miracuves automation engagement starts by watching how the work is done today: who touches it, how long each step takes, where it waits, and what people do to work around the system. From that we produce a shortlist ranked by hours returned against build effort, then build the ones you approve inside tools you already own.
This is deliberately not a licence resale. Plenty of vendors will sell you a platform and leave the building to you. The value is in knowing which processes are worth automating and which are not, and that only comes from measuring the current one first. We will also say when the answer is not automation: a step that runs twice a month, or one that needs real judgment every time, is usually cheaper left alone. For custom systems see software development, and for ongoing engineering capacity see dedicated teams.
How candidates get ordered
"The process people complain about loudest is rarely the one costing the most. We rank by hours multiplied by frequency, which usually surfaces something quiet that three people spend an afternoon on every week without ever mentioning it."
Candidates 2
Invoice data retyped between two systems
HighEst: 6 hrs/week
Weekly report rebuilt by hand from three sources
HighEst: 4 hrs/week
Building 2
Purchase approval routing and reminders
MediumOwner: Miracuves
New joiner account creation across tools
MediumOwner: Miracuves
Live 3
Order confirmations sent automatically
LiveMeasured: Yes
Payment and invoice reconciliation
LiveMeasured: Yes
Leaver offboarding across all accounts
LiveMeasured: Yes
Every automation engagement includes this - no add-on tiers
The Process As It Really Runs
We watch the work happen before designing anything. The documented process and the real one differ almost every time, and automating the documented version is how these projects fail.
NDA Before Any Access
A bilateral NDA is signed before we are given a credential, a system, or a copy of your data. Nothing is discussed in detail before that.
Ranked by Hours Returned
Candidates are ordered by hours saved against effort to build. The task people complain about loudest is rarely the one costing the most.
Built In Systems You Own
Automations run in tools you already pay for and control. No Miracuves-hosted middleman that stops working the day you stop paying us.
Documented for Your Team
Every automation ships with a written explanation of what it does, what it touches, and how to change it. Handover is part of the work, not a later invoice.
Measured After Go-Live
We count what the process cost in hours before and after. An automation nobody can prove saved anything is a cost, not a saving.
Miracuves vs a platform licence, a big consultancy, and building it yourself
Each of these is right sometimes. A platform licence is cheap if you have someone to build with it. A large consultancy is the safe procurement answer for a multi-year programme. Doing it in-house is best when the knowledge already sits with your team.
| Factor | Miracuves | Platform licence | Large consultancy | In-house only |
|---|---|---|---|---|
| Measures the process first | Always | No | Usually | Depends |
| Says no when it is not worth it | Yes, in writing | No | Rarely | Yes |
| Builds in tools you own | Yes | Their platform | Varies | Yes |
| Time to first automation live | Weeks | Depends on you | Months | Depends |
| Documented for your team | Included | Your job | Chargeable | Your job |
| Proves the saving afterwards | Measured | No | Sometimes | Rarely |
| Best for | Getting hours back quickly | Teams with builders | Multi-year programmes | Ongoing tweaks |
Where automation actually pays back
These are the areas we look at first, because they are where most teams still pay people to do work a system should be doing. Which are in scope is agreed with you before any build starts.
What we measure before building anything
Seven numbers per process. Without them there is no way to prove the automation was worth it.
Observe
We sit with the people doing the work rather than reading the process document.
Measure
Time, frequency, error rate and waiting time recorded per step.
Shortlist
Candidates ranked by hours returned against effort, with the ones not worth doing named too.
Agree
You choose what gets built. Scope and systems written down before work starts.
Build
Automations created inside tools you already own, with your team watching.
Prove
The same process measured again after go-live, and the delta reported honestly.
What Miracuves automations are built on
Your tools where possible. Code where it is cheaper.
Four ways to engage Miracuves on automation
Pick the shape that matches where you are. Scope, systems and what you receive are written into the engagement letter before payment.
Discovery
Process Audit
We measure how the work is done today and hand you a ranked shortlist, including what is not worth automating.
Best for: Knowing where the hours go
Build
Single Workflow
One process automated end to end, built in your tools and documented for your team.
Best for: A specific job that eats hours
Integration
Systems Integration
Two or more systems kept in step automatically, so nobody retypes anything between them.
Best for: Data living in several places
Ongoing
Automation Retainer
A standing arrangement to keep automating, maintain what exists, and fix what breaks when a vendor changes an API.
Best for: Teams automating continuously
From first conversation to a measured saving
Nothing gets built until we both agree it is worth building. That decision is made from measurements, not opinions.
Scope and NDA
You describe the work that feels repetitive. We agree which processes are in scope, what systems we will need to see, and sign a bilateral NDA before any access. If something you want falls outside what we do, we say so here rather than after payment.
Observe the real process
We watch the work being done and talk to the people doing it. This is the step most vendors skip, and it is why their automations break: the documented process and the real one are different, and people have quietly built workarounds nobody wrote down.
Measure and shortlist
Time, frequency, error rate and waiting time per step. From that we produce a ranked shortlist of candidates with the hours each would return and the effort to build it, and we name the ones that are not worth automating.
Build what you approve
You choose. We build inside tools you already own, with your team able to see the work as it happens rather than receiving a finished black box. Each automation ships with written documentation of what it does and how to change it.
Measure again
After go-live we measure the same process the same way and report the difference honestly, including where the saving was smaller than expected. An automation nobody can prove saved anything is a cost.
What is agreed in writing first
Which processes are in scope
Named processes and systems, plus what is explicitly excluded, so nothing is assumed to be included later.
Who owns what after handover
The automations, the credentials and the documentation are yours. We do not hold anything hostage as a retention mechanism.
How the saving will be judged
The measurement method is agreed upfront, so the result cannot be argued about afterwards by either side.
Other ways Miracuves can help - build, harden, or staff
Not sure staffing is the right model? Miracuves also ships complete products from 90+ clone bases and custom builds - same company, same NDA, same IP ownership. Many clients start with a dedicated practitioner, then expand into a squad or switch to a vertical clone deployment when scope clarifies. Every hire page links to published technology stacks, vertical clone deployments, and sibling engagement models so stakeholders compare staffing versus turnkey product delivery under one NDA counterparty.
Current page
Business Process Automation
Mapping the real process, building the automation, measuring the saving.
Engagement model
Dedicated squads
Multi-role pods with delivery lead - backend, mobile, QA - accountable to a written sprint cadence.
Vertical solutions
Clone & vertical launch
Deploy on-demand, fintech, OTT, or marketplace platforms from production bases in days with full source code.
Type A catalog
Technology development
Flutter, React, Node, and 90+ technology pages - when you need Miracuves to own the build, not only embed.
Solutions catalog
90+ clone products
Uber, Netflix, Revolut-style solutions with honest stack attribution and links from every hire page.
CLOUD INFRASTRUCTURE
AWS Development
Build and manage AWS cloud solutions with deployment, storage, databases, security, monitoring, and scalable infrastructure.
What automation work costs
Priced by what is in scope, so we scope it with you before quoting. Any number printed here would be wrong for most readers.
Process Audit
Scoped by number of processes
- Observation of the work as performed
- Time, frequency and error measurement
- Ranked shortlist with hours returned
- The ones not worth automating, named
- Written report you can act on alone
- No obligation to build with us
Workflow Build
Scoped by process complexity
- Everything in the audit for that process
- Built inside tools you already own
- Error handling and failure alerts
- Written documentation for your team
- Your team watching as it is built
- Measured again after go-live
Automation Retainer
Scoped by ongoing capacity
- Continuous automation of new processes
- Maintenance when vendor APIs change
- Monitoring and failure response
- A named contact who knows your setup
- Monthly reporting on hours returned
- Cancellable with notice, no lock-in
What changes the scope
How many processes, how many systems each one crosses, whether those systems have usable APIs, and how much judgment sits in the middle of the work. A process nobody can describe consistently takes longer than one that is already written down.
What is never charged extra
The documentation, and the measurement after go-live. Both are part of the work. An automation your team cannot modify is a dependency we have sold you, and a saving nobody measured is a claim rather than a result.
Questions about automation services from Miracuves
Where do you actually start?
By watching the work, not by reading your process documentation. The two differ almost every time, because people build workarounds when a system gets in their way and rarely write them down. Automating the documented version of a process is the single most common reason these projects fail.
Will this replace people on my team?
Usually it removes the part of their job they like least: retyping, chasing, and rebuilding the same report. Whether that translates into fewer people or the same people doing better work is your decision, and we will not pretend to make it for you.
Do we have to buy a new platform?
No. We build in tools you already own wherever that is possible, because the alternative is a dependency that stops working the day you stop paying someone. Where a new tool genuinely is the cheapest route we will say so and explain why.
What happens when a vendor changes their API?
Automations break, which is why maintenance is a real consideration rather than a scare tactic. Everything we build has failure alerting so you find out from the system rather than from a customer. Ongoing maintenance is what the retainer covers.
Who owns what you build?
You do: the automations, the credentials, and the documentation. We do not keep anything as a retention mechanism. If you decide to take it in-house or to another vendor, everything needed to do that is already in your hands.
How do you prove it actually saved anything?
We measure the process before and after in the same way, using a method agreed with you upfront so the result cannot be argued about later. Where the saving is smaller than we estimated, that is what the report says.
What if a process is not worth automating?
We tell you. Something that runs twice a month, or that needs genuine judgment at every step, is usually cheaper left alone. A shortlist that recommends automating everything is a sales document rather than an assessment.
How long before something is live?
A single well-understood workflow is typically live within weeks of the scope being agreed, because the measuring is the slow part and the building is not. Multi-system integration takes longer, and we say so before you commit rather than after.
Can our team change things afterwards?
That is the point of the documentation. Every automation ships with a written explanation of what it does, what it touches, and how to modify it. If your team cannot change what we built, we have sold you a dependency rather than a capability.
Do you handle sensitive data?
Frequently, which is why an NDA is signed before we see any system and why access is limited to what the work actually requires. If your process involves regulated data, tell us early, because it changes both the approach and the timeline.
Ready to find out where your hours go?
Tell us which work feels repetitive. Miracuves comes back with a written scope: which processes we would measure, what access that needs, and what you receive at the end. You can walk away at that point owing nothing.
