How to Build an App Like Gozek: Full Developer Guide

Build an App Like Gozek

If you’ve ever wondered how an app like Gozek manage to pack so many services—ride-hailing, food delivery, courier, payments—into a single mobile app, you’re not alone. As a full-stack developer who recently built a Gozek-like super app from scratch, I’m here to walk you through exactly how I approached it, which tools I used, and what choices I made between JavaScript (Node.js + React) and PHP (Laravel/CodeIgniter) stacks at each stage. Whether you’re a startup founder, digital agency, or entrepreneur looking to build your own Gozek clone, this tutorial will help you understand the full technical landscape.

Gozek (inspired by the original Gojek) is a multi-service platform that brings together diverse offerings under one roof—think Uber + DoorDash + Paytm in a single app.

Users can:

  • Book rides (bike, car, auto)
  • Order food from restaurants
  • Request courier or delivery
  • Access digital wallets or pay bills

For businesses, this model increases customer retention and revenue per user. For users, it’s convenience in their pocket. As smartphone penetration continues to rise globally, particularly in emerging markets, super apps like Gozek are becoming the norm rather than the exception.

In this blog series, I’ll break down how we approached building a Gozek clone, from selecting the right stack to launching a scalable product—giving you both Node.js + React and PHP (Laravel/CodeIgniter) blueprints.

Choosing the Right Tech Stack: JavaScript vs PHP Approaches

When I first mapped out the Gozek clone, I knew I had to account for different client needs—some wanted it built fast with JS frameworks they were familiar with, others needed tight PHP integration for legacy systems or cost efficiency. So I designed and built the app with two parallel stack options: one based on JavaScript (Node.js + React) and another using PHP (Laravel or CodeIgniter). Both approaches had their pros and trade-offs.

JavaScript Stack: Node.js + React

If you’re building for real-time, high concurrency environments—like ride requests, courier dispatching, or live order tracking—Node.js shines. It’s non-blocking, handles asynchronous tasks well, and pairs perfectly with React for fast, component-driven frontend development.Using Express.js as the backend framework gave us granular control over routing, middleware, and scalability. I also used Socket.io for real-time updates (e.g., ride status, delivery tracking). React helped me build reusable components and maintain a clean UI/UX layer across different service modules.

PHP Stack: Laravel or CodeIgniter

Laravel was my go-to when working with teams that needed rapid development and strong backend structure. It’s expressive, has built-in support for queues, jobs, and service providers, and comes with Eloquent ORM which simplifies database operations.CodeIgniter, though more lightweight, worked great for clients with simpler needs and tight hosting budgets. The learning curve is gentle, and it’s easy to deploy on shared hosting without fancy server configs.

When to Choose Which

Use Node.js + React if:

  • You need real-time features like live driver tracking, order status updates, or chat
  • You want modern DevOps and microservice flexibility
  • Your frontend team prefers React, and you want a shared JS ecosystem

Use Laravel/CodeIgniter if:

  • You’re migrating from an existing PHP stack
  • You need a quick MVP with simple backend logic
  • You want to leverage Laravel’s artisan tools, Blade templating, or shared hosting environments

I built and tested both stacks under similar use-cases to ensure feature parity. The good news? Both can get the job done. The best choice depends on your team, timeline, and future scaling plans.

Read More : Best Gojek Clone Scripts in 2025: Features & Pricing Compared

Database Design: Scalable, Flexible & Service-Aware Schema

Designing the database for a Gozek-style super app was like laying the foundation for a city—it had to handle multiple services (rides, food, delivery, payments) while staying lean and modular. Whether I was using MongoDB with Node.js or MySQL with Laravel, the principles stayed the same: normalize where needed, denormalize for speed, and modularize everything.

Core Principles

Every service (e.g., Ride, Food, Courier) shares some common data models—users, drivers, orders, payments—but also has its own specialized data. I separated these into core entities and service-specific modules.

Users Table (SQL):

CREATE TABLE users (
  id INT AUTO_INCREMENT PRIMARY KEY,
  name VARCHAR(255),
  email VARCHAR(255) UNIQUE,
  phone VARCHAR(20),
  password VARCHAR(255),
  role ENUM('customer', 'driver', 'admin'),
  wallet_balance DECIMAL(10,2),
  created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
);

Service Requests (Generic JSON in MongoDB):

{
"_id": ObjectId("..."),
"user_id": "abc123",
"type": "ride", // or 'food', 'courier'
"details": {
"pickup": "...",
"drop": "...",
"vehicle_type": "bike"
},
"status": "pending",
"timestamp": ISODate("...")
}

This hybrid structure allowed me to:

  • Use relational DBs (MySQL/PostgreSQL) in Laravel for strict schemas and transactions
  • Use NoSQL DBs (MongoDB) in Node.js for services needing flexible nested data and fast reads

Modular Structure for Each Service

Each core service had its own set of tables or collections, linked via user_id or order_id. For example:

  • ride_requests, ride_payments, ride_driver_logs
  • food_orders, restaurant_menus, food_ratings
  • courier_packages, delivery_routes, tracking_logs

I also used GeoJSON fields for storing and querying latitude/longitude in MongoDB, or spatial indexes in MySQL for location-based search (e.g., nearby drivers or restaurants).

Scalability Decisions

For horizontal scaling, I made sure:

  • All IDs were UUIDs or auto-increment primary keys with indexing
  • Redis was used for caching frequent queries (like nearby driver availability)
  • Queues (Laravel Jobs or Node + BullMQ) handled high-volume tasks like fare calculation, push notifications, and email/SMS

This DB design ensured that no matter how many new services we plug in—beauty, payments, e-commerce—it won’t affect core tables or app performance.

Read More : Gojek Feature Breakdown for Startup Founders

Key Modules and Features: What Makes an App like Gozek Tick

The beauty (and complexity) of building a Gozek clone lies in managing multiple services under one platform while keeping the experience unified. Each module needed to be self-contained yet fully integrated with user accounts, wallets, notifications, and analytics. Below are the key modules I developed—along with how they were implemented in both JavaScript (Node.js + React) and PHP (Laravel/CodeIgniter) stacks.

1. Ride Booking System

Features: Select pickup/drop, vehicle type, fare estimate, driver assignment, live tracking
Node.js: I used Express for REST endpoints and Socket.io for real-time driver location and ride updates. Ride matching logic ran on Redis pub/sub queues to instantly notify nearby drivers.
Laravel: I used Laravel Queues for driver assignment and Laravel Echo with Pusher for real-time ride updates. Geo-spatial queries were managed via MySQL’s POINT type and spatial indexes.

2. Food Delivery Module

Features: Browse restaurants, add to cart, apply coupon, track order
React: Frontend components dynamically pulled menus via REST APIs. Cart state was stored in localStorage and synced to backend on checkout.
Blade (Laravel): Used Blade components for restaurant views. The cart was managed via session data and persisted on order confirmation.
Backend (both stacks): Menu data could be synced manually via the admin panel or imported via APIs (like POS integrations). Order fulfillment ran through status stages—received, preparing, out-for-delivery, completed.

3. Courier & Package Delivery

Features: Send items, schedule pickups, track routes
In both stacks, this module reused the ride infrastructure but added item dimensions, weight, delivery notes, and recipient details. Drivers had a separate Courier Mode in the app with signature upload, package scan, and delivery verification.

4. Admin Panel

Features: User management, service control, commission settings, content updates
React Admin (JS stack): I used React Admin + Material UI for a modular, dynamic interface. Role-based access controlled which modules an admin could see.
Laravel Nova/Custom Panel (PHP): Laravel’s authorization and policies handled access control, and Nova made it quick to generate dashboard views.
Common controls included toggling service availability (pause food service at night), setting surge pricing, managing disputes, and viewing analytics.

5. Wallet & Payments

Integrated with Stripe, Razorpay, and Paystack, the wallet handled add money, promo credits, and instant payments for rides and food. Laravel used Cashier or direct SDKs; Node.js used Stripe/Razorpay SDKs with webhooks for status tracking. Wallet entries were stored as ledger-style logs for transparency and reversals.

Each module was built API-first so they could be consumed by mobile apps, web apps, and third-party partners. I also kept all services loosely coupled to allow easy service toggling or future plugin-based additions.

Data Handling: APIs and Manual Listings That Work Together

One of the trickiest parts of building a super app like Gozek is managing data that comes from both external APIs and internal admin listings. For example, restaurant data might come from a partner API or be manually listed by restaurant owners. Same goes for travel data, local services, or parcel zones. I had to build a dual-mode system that supports both automated API syncs and manual backend management without breaking the app structure.

Third-Party API Integrations

For services like travel booking or nearby merchant discovery, I integrated with APIs like Amadeus, Skyscanner, and Google Places. These APIs offered real-time data for flights, hotels, and places. In Node.js, I used Axios or native fetch to call and cache results. In Laravel, I built Artisan commands and Jobs that regularly fetched and updated data in the DB via Guzzle.

Example (Node.js – Amadeus Flights):

const axios = require('axios')
const getFlights = async (origin, destination) => {
const response = await axios.get(`https://api.amadeus.com/v2/shopping/flight-offers`, {
params: { originLocationCode: origin, destinationLocationCode: destination }
})
return response.data
}

Example (Laravel – Skyscanner):

$client = new \GuzzleHttp\Client();
$response = $client->request('GET', 'https://partners.api.skyscanner.net/apiservices/browsequotes/v1.0/US/USD/en-US/NYC-sky/SFO-sky/2024-07-01', [
'query' => ['apiKey' => config('services.skyscanner.key')]
]);
$data = json_decode($response->getBody(), true);

I cached most responses in Redis for 10–30 minutes to avoid API overage and latency. If data was outdated or failed, the app fell back to the last good cached version.

Manual Listing System

Many vendors, especially local ones, preferred listing their own services manually. I built a dynamic listing system in the admin panel where they could:

  • Add/edit business profiles, services, operating hours, photos
  • Upload CSV or bulk entries
  • Set surge pricing or availability

In Laravel, I used Nova Resources for editable tables and in Node, a custom-built React admin panel did the job. Listings had moderation status (pending, approved, suspended) and were fully versioned so admins could track changes.

Each listing type (restaurant, driver, courier, travel agent) was modeled as a type-specific entity extending the base Vendor model. This let us apply rules like commissions, availability zones, and ranking algorithms per service category.

Blending real-time APIs with manual content gave us the best of both worlds—rich datasets when APIs were available, and full control when they weren’t.

Read More : Reasons startup choose our Gozek clone over custom development

API Integration: Structuring Endpoints for Performance and Reuse

The heartbeat of the Gozek clone was its API layer. Everything—from mobile apps to admin dashboards to 3rd-party partners—ran on the same set of RESTful APIs. I built the backend with an API-first approach, meaning all business logic lived in the API and every feature was accessible via secure endpoints. In both Node.js and Laravel, I structured the APIs around versioned routes, middleware layers, and modular controllers.

API Structure in Node.js (Express)

I used Express with modular routing to group endpoints by service:

/api/v1/auth/
/api/v1/ride/
/api/v1/food/
/api/v1/user/
/api/v1/payment/

Each route group had its own controller, middleware (for auth, validation, rate limiting), and utility services. I used JWT for auth, Multer for file uploads (like driver docs), and a centralized error handler for API consistency.

Example Ride Booking Endpoint:

router.post('/book', verifyJWT, async (req, res) => {
  const { pickup, drop, vehicle_type } = req.body;
  const ride = await RideService.bookRide(req.user.id, pickup, drop, vehicle_type);
  res.json({ success: true, ride });
});

API Structure in Laravel (PHP)

Laravel made it easy to version APIs using route files:

Route::prefix('v1')->group(function () {
  Route::post('auth/login', [AuthController::class, 'login']);
  Route::middleware('auth:sanctum')->group(function () {
    Route::post('ride/book', [RideController::class, 'book']);
  });
});

I used Laravel Sanctum for token-based auth and created FormRequest classes for validation. Each service module had its own controller, service class, and repository for database logic—ensuring loose coupling and testability.

Example Food Order Endpoint (Controller):

public function placeOrder(FoodOrderRequest $request) {
  $order = $this->orderService->create($request->validated(), auth()->id());
  return response()->json(['success' => true, 'order' => $order]);
}

Common Features Across Both Stacks

  • Auth: JWT (Node.js) or Sanctum (Laravel)
  • Rate Limiting: Express Rate Limit middleware or Laravel’s built-in throttle middleware
  • Validation: Joi or Zod (Node.js), FormRequest + validation rules (Laravel)
  • Error Handling: Custom error classes with consistent JSON error responses
  • File Uploads: Multer (Node), Laravel Filesystem (PHP), integrated with S3 or local storage

I also documented all endpoints using Swagger for Node and Laravel Scribe for PHP. This helped our frontend/mobile teams move faster and reduced back-and-forth during QA.

Frontend and UI Structure: React vs Blade for Seamless UX

Designing the frontend for a Gozek-style app meant dealing with complex flows across multiple service categories while ensuring the user never felt lost. The frontend needed to be modular, fast, and mobile-first. I implemented the UI using both React (for Node.js stack) and Blade templating (for Laravel stack), adapting the approach based on project needs.

React Frontend (JavaScript Stack)

Using React.js, I built a component-based UI that allowed for reusability and quick iteration. Each core module—rides, food delivery, courier, wallet—had its own folder with views, components, and service hooks. Routing was managed by React Router and I used Redux Toolkit for state management.

Folder Structure Example:

/components/
  /Ride/
    RideForm.js
    RideStatus.js
  /Food/
    MenuList.js
    CartSidebar.js
/pages/
  Home.js
  Profile.js
  Orders.js

The UI was fully responsive using Tailwind CSS, with conditional rendering for mobile layouts (e.g., fixed bottom nav, collapsible filters). I also integrated Google Maps API for address selection, route drawing, and driver location pins. Lazy loading and code splitting via React’s Suspense and React.lazy ensured performance stayed smooth even as features scaled.

Blade Templates (Laravel Stack)

When working with Laravel, I used Blade templating for the web panel and user dashboards. The structure was kept modular using Blade components and layouts.

Example:

<x-layout>
  <x-slot name="title">My Orders</x-slot>
  <x-orders-list :orders="$orders" />
</x-layout>

I leveraged Laravel Mix for asset compilation and made the frontend responsive using Bootstrap or Tailwind. Dynamic UI features like cart updates, order status, and location tracking were handled using Livewire or Vue (optional) where needed. For clients not using SPAs, this setup balanced server-rendered pages with AJAX-powered interactivity.

Common UX Features

  • Service Selector: A dynamic tab or bottom nav bar to switch between ride, food, courier, wallet etc.
  • Real-Time Notifications: WebSocket (Node.js) or Laravel Echo + Pusher for live updates
  • Mobile Responsiveness: Breakpoints, touch gestures, mobile menus
  • Theme Customization: CSS variables or utility-first classes for white-labeled versions
  • Map UI: Real-time driver and delivery tracking integrated with Google Maps or Mapbox

Both approaches allowed rapid iteration with a clean user experience. The choice between React and Blade came down to whether the app was going hybrid-native or web-only.

Authentication and Payments: Securing Access and Monetizing Services

Authentication and payments were two of the most mission-critical areas of the Gozek clone. They had to be secure, reliable, and developer-friendly. I implemented them with full support for both JavaScript (Node.js) and PHP (Laravel) stacks, offering flexibility depending on client preferences.

Authentication: Login, JWT, Guards

Node.js (Express + JWT): I used jsonwebtoken to generate tokens after successful login. Each token included the user ID and role, signed with a secret and set to expire in 24 hours. Protected routes used a verifyToken middleware that parsed the token, decoded it, and attached the user to the request.

// Login
const token = jwt.sign({ id: user.id, role: user.role }, process.env.JWT_SECRET, { expiresIn: '24h' })
// Middleware
const verifyToken = (req, res, next) => {
  const token = req.headers.authorization?.split(' ')[1]
  if (!token) return res.status(401).json({ error: 'Unauthorized' })
  const decoded = jwt.verify(token, process.env.JWT_SECRET)
  req.user = decoded
  next()
}

Laravel (Sanctum + Auth Guards): I used Laravel Sanctum for token-based authentication. It provided a clean method for issuing personal access tokens and protecting API routes. Guards and policies helped manage user roles (admin, driver, customer).

// Login Controller
$user = User::where('email', $request->email)->first();
if ($user && Hash::check($request->password, $user->password)) {
  $token = $user->createToken('authToken')->plainTextToken;
  return response()->json(['token' => $token]);
}

I also added features like OTP login, password reset, and 2FA readiness depending on the client’s market requirements.

Payments: Stripe, Razorpay, Wallet Integration

Stripe was my go-to for international clients, while Razorpay was ideal for India-based projects. The payment flow worked like this:

  1. Customer initiates payment for a ride, food order, or wallet top-up
  2. Frontend collects card/UPI info using the provider’s SDK
  3. Backend verifies the payment via webhook and updates order/payment records

Node.js (Stripe Example):

const stripe = require('stripe')(process.env.STRIPE_SECRET)
const session = await stripe.checkout.sessions.create({
payment_method_types: ['card'],
line_items: [{ price_data: { currency: 'usd', product_data: { name: 'Ride Fare' }, unit_amount: 5000 }, quantity: 1 }],
mode: 'payment',
success_url: 'https://yourapp.com/success',
cancel_url: 'https://yourapp.com/cancel'
})

Laravel (Razorpay Example):

$api = new Api($key, $secret);
$order = $api->order->create([
'receipt' => uniqid(),
'amount' => 50000,
'currency' => 'INR'
]);
// Store order_id and verify after callback

I also built a wallet system where users could pre-load credits via any payment gateway. Transactions were logged with metadata (service used, driver payout, refund eligibility) and wallet balance updates were atomic to avoid duplication or race conditions.

Every payment event was verified via webhook (e.g., payment_intent.succeeded for Stripe or payment.captured for Razorpay) and logs were written to an audit trail for compliance and support.

With authentication and payments in place, the app was both secure and revenue-ready.

Testing and Deployment: CI/CD, Docker, and Production-Ready Setup

Once the core modules were built, I shifted my focus to making sure everything was testable, deployable, and resilient under load. A Gozek-like app handles thousands of real-time interactions, so I had to ensure smooth CI/CD pipelines, containerization for portability, and robust process management. Here’s how I handled it across both JavaScript and PHP stacks.

Testing Strategy

Unit Tests: I wrote unit tests for all service logic—ride fare calculation, payment callbacks, order status transitions.
Node.js: Used Jest and Supertest for testing APIs and middleware.
Laravel: Used PHPUnit and Laravel’s built-in testing tools for controllers, requests, and models.

Integration Tests: Verified flow across multiple modules like booking → payment → notification. I mocked payment gateways and delivery confirmations to simulate full lifecycle.
UI Tests: For React apps, I used React Testing Library to validate form states, navigation, and components. For Laravel Blade interfaces, I used Dusk for browser-based testing.

CI/CD Pipelines

GitHub Actions / GitLab CI:
Each commit triggered a pipeline that:

  1. Ran lint checks and tests
  2. Built Docker images
  3. Pushed to a container registry
  4. Triggered deployment on staging or production servers

Environment Variables: Managed using .env files locally, and secrets in GitHub or Laravel Forge in production. Common values included API keys, DB credentials, webhook secrets, and feature flags.

Dockerization

I containerized all services to make the system easily deployable across cloud providers.
Node.js App Dockerfile:

FROM node:18
WORKDIR /app
COPY package*.json ./
RUN npm install
COPY . .
EXPOSE 3000
CMD ["node", "server.js"]

Laravel App Dockerfile:

FROM php:8.1-fpm
RUN docker-php-ext-install pdo pdo_mysql
COPY . /var/www
WORKDIR /var/www
CMD ["php-fpm"]

Both containers were orchestrated using Docker Compose, which defined services like app, db, redis, and queue-worker.

Process Management

Node.js: I used PM2 to run and monitor the app. It handled auto-restarts, zero-downtime reloads, and memory usage.

pm2 start server.js --name gozek-api
pm2 save

Laravel: Deployed on Apache or Nginx using Laravel Forge. Queues ran with supervisord, and Laravel Scheduler handled cron jobs.

php artisan queue:work --daemon
php artisan schedule:run

Monitoring and Logs

  • Logs were piped to Loggly or Papertrail in production
  • Alerts were set up for high memory usage, failed jobs, or long API response times
  • Health check endpoints verified that DB, queue, cache, and payment services were up

These practices ensured that once the app was live, we had full visibility, traceability, and rollback options—critical for high-stakes, real-money apps like Gozek.

Read More : Gojek App Marketing Strategy: How this Became as Super App

Pro Tips: Real-World Lessons, Performance Hacks, and Developer Warnings

Building a Gozek clone taught me a ton about what to do—and more importantly, what to avoid—when scaling a multi-service platform. Below are some of my most valuable lessons, field-tested tips, and optimizations that saved time, money, and user churn.

1. Caching Is Mandatory, Not Optional

Without caching, your app will choke under high loads. I used Redis to cache everything from nearby driver queries to menu listings and even API responses from third-party services.
Pro tip: Cache geolocation results and fare calculations for short durations (like 1–2 minutes) to reduce DB and CPU load.

2. Always Version Your APIs

Things will change—maybe tomorrow, maybe next quarter. By versioning the APIs (/api/v1/ride/book), I could safely roll out changes without breaking mobile apps already in production. This saved me more than once when a new frontend update conflicted with legacy logic.

3. Use Queue Workers for Anything Not Immediate

In Laravel, I offloaded tasks like sending receipts, updating driver earnings, or writing analytics logs to queued jobs. In Node.js, I used BullMQ with Redis. This kept API responses fast and app performance smooth even under spikes.

4. Prepare for Surge Events

Features like real-time ride matching or food order volume spikes during weekends require preloading certain data and auto-scaling worker instances. I used PM2 cluster mode in Node.js and queue scaling in Laravel to keep things stable.

5. Design for Mobile from Day One

Since most users interact via mobile, I designed and tested all UI elements for small screens first. For React, I built mobile-first components with Tailwind breakpoints. In Blade, I used CSS grid and utility classes to make pages adaptable.
Bonus tip: Keep touch targets at least 44px, and prioritize critical info (ETA, payment button, driver contact) at the bottom half of the screen.

6. Don’t Mix Vendor Logic With Core Services

It’s tempting to bake restaurant rules, driver logic, or payout systems directly into user models. Don’t. Instead, use service-specific tables and clean contracts between services. This makes it easier to plug in or remove services later without nuking your database or breaking the whole app.

7. Add Failsafes for Every External API

Third-party APIs can go down. I built fallback logic, timeouts, and retry policies into all API calls. If Amadeus or Razorpay was unreachable, users saw a graceful error or last known data instead of a blank screen or crash.

These optimizations and guardrails helped me launch Gozek-like apps with confidence—reducing bugs, improving load times, and preparing clients for real growth.

Final Thoughts: Build Custom or Launch with a Clone?

Looking back, building a Gozek-like super app from scratch was both rewarding and challenging. It forced me to think in systems—how different services communicate, scale, and evolve without stepping on each other. Whether you’re going full custom or starting from a clone base, here are the trade-offs to consider.

When to Build Custom

Go custom if you have:

  • A unique twist on the core model (e.g., ride-hailing for a specific niche)
  • Specific UI/UX branding needs
  • A team ready to handle long-term development and DevOps
  • A roadmap with evolving service logic

The benefit is full control—but it comes with higher upfront cost and longer timelines.

When to Use a Clone Solution

Use a clone like MiracuvesGozek Clone when you want:

  • A proven, stable foundation to launch quickly
  • Pre-built modules for rides, food, courier, payments
  • Support for both JS and PHP stacks depending on your tech comfort
  • Flexibility to scale or customize later without reinventing the wheel

Most of my startup clients chose the clone route and then added customizations over time—letting them get to market in weeks, not months.

Launch Faster with Miracuves

We’ve distilled all this experience into a launch-ready Gozek-style platform that includes:

  • Modular services (ride, food, courier, wallet)
  • Admin and vendor panels
  • Native and web apps
  • API-ready backend in both Node.js and Laravel

If you’re serious about entering the super app space, check out our full solution here: Gozek Clone

You’ll get speed, flexibility, and real developer insight baked in from day one.

FAQs: What Founders Ask Before Building a Gozek Clone

1. Can I start with one service (like ride-hailing) and add others later?

Absolutely. The system I built was modular by design. Whether you’re using the Node.js or Laravel version, each service (ride, food, courier) can be enabled or disabled independently. You can launch lean and scale feature-by-feature.

2. How customizable is the UI and branding?

Both React and Blade-based frontends were built with white-labeling in mind. You can easily update the colors, logos, text, and service labels. Even the mobile app themes and icons can be customized within a few hours.

3. What if my region doesn’t support Stripe or Razorpay?

The payment layer is abstracted to support any gateway. I’ve integrated local solutions like Paystack, Paytm, and Flutterwave depending on the client’s country. As long as the provider has a documented API, it can be plugged in.

4. How is driver and vendor onboarding handled?

There’s a dedicated onboarding panel where drivers and vendors can submit their profiles, documents, and bank info. Admins can approve, reject, or request revisions. Notifications and emails are automated to streamline the process.

5. Can I manage everything from a single admin dashboard?

Yes. Whether you’re using the Laravel Nova panel or the custom React Admin dashboard, you’ll get access to everything—users, services, payments, disputes, reports, and settings—all from one place with role-based access.

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