What is the marketing strategy of Rappi?

Table of Contents

Rappi delivery rider near smartphone showcasing SuperApp services and growth

Picture this: you’re a scrappy startup founder in Bogotá or São Paulo, juggling investors, engineers, and midnight pitch decks. You launch your app, but now comes the tough part—how the heck do you compete with the likes of Uber Eats or DoorDash?

But this isn’t just a feel-good story—it’s backed by numbers. According to Statista, Rappi’s monthly active users (MAUs) have grown to over 20 million across Latin America, making it one of the top-ranked delivery platforms in the region. Their success? A case study in bold strategy and smart execution—tailoring every feature and campaign to local tastes, behaviors, and needs.

If you’re dreaming of building your own on-demand empire, knowing Rappi’s marketing playbook might just change how you approach growth. Let’s unpack how this delivery powerhouse grew from startup to $5B+ unicorn—without burning millions on soulless banner ads. And yep, Miracuves has some skin in this game.

infographic image for rappi clone
Image Source: ChatGPT

What Makes Rappi’s Marketing Strategy So Effective?

1. Hyperlocal > Global: Speak Their Language, Literally

Rappi doesn’t just localize its app. It localizes its entire brand. Whether you’re ordering arepas in Medellín or empanadas in Buenos Aires, Rappi’s UI, lingo, and deals are tailored to the culture.

From cheeky push notifications to regional promotions (think “Taco Tuesday” in Mexico or “Asado Hour” in Argentina), their strategy isn’t just about language—it’s about cultural fluency. It’s the same reason a TikTok Clone has to vibe with Gen Z slang or a Swiggy clone needs to ace hyperlocal logistics.

2. Brand as a Vibe: The “Rappi Lifestyle” Movement

While most food delivery apps compete on discounts, Rappi turned itself into a lifestyle brand. Think neon-colored delivery bikes, quirky emojis, and Gen Z-style Instagram memes.

But it’s not just for aesthetics—Rappi understands that millennials and Gen Z don’t just buy products. They buy vibes. So when they launched Rappi Prime (a subscription service), it came with perks like free delivery and VIP experiences—not just price cuts.

That’s brand differentiation done right, not unlike building a Netflix clone that feels exclusive from day one.

3. How to Find the Right Micro-Influencers for Your Brand

Instead of wasting big bucks on macro-influencers, Rappi doubled down on micro-creators and campus ambassadors. They turned everyday users into walking billboards—offering discounts for referrals, branded swag, and even internship-style ambassador programs.

This mirrors what platforms like Patreon or OnlyFans do to build creator ecosystems. Instead of buying an audience, they built one.

4. App Store Domination via Performance Marketing

Make no mistake—Rappi plays the PPC game too, but with surgical precision. Instead of throwing money at Facebook blindly, they focus on:

  • App Store Optimization (ASO) using regional keywords
  • Google UAC (Universal App Campaigns) targeting city-specific install trends
  • A/B tested landing pages that mimic local app experiences

They even run app install ads during local events—think carnival season in Rio or soccer finals in Colombia.

5. Content Flywheel: Rappi Games, RappiPay & Ecosystem Loyalty

Here’s where things get spicy. Rappi isn’t just a delivery app—it’s a mini-metaverse of monetization.

They’ve launched:

  • Rappi Games (gamified engagement)
  • RappiPay (their neobank/fintech arm)
  • RappiTravel (book your vacation while snacking)

This super-app model creates a retention flywheel. The more users interact, the more data Rappi collects, and the more personalized the experience gets.

It’s like having an Amazon, Venmo, and Uber clone under one roof.

Learn More: Build an App Like Rappi – Full-Stack Rappi Clone Developer Guide

Behind the Scenes: The Engine That Powers It All

Data-Driven Campaigns

Rappi doesn’t make marketing decisions on vibes alone. It tracks everything—delivery heatmaps, app bounce rates, referral churn—and optimizes accordingly. This granular data allows them to adapt in real time, much like how TikTok algorithms evolve to keep content sticky.

Growth Hacking Tactics That Actually Work

Rappi runs flash deals, mystery promos, and midnight happy hours. These aren’t just gimmicks—they’re psychological triggers. FOMO + limited-time offers = increased session length and frequency.

Learn More: Rappi Features Every Startup Needs

Pre-Launch Strategy

  • Market Research & Positioning: Identify target demographics and key differentiators.
  • Landing Page + Email Signup: Build anticipation and collect leads.
  • Social Media Teasers: Share sneak peeks and app features on Instagram, TikTok, and X.
  • Influencer & Local Partner Outreach: Build credibility and early traction.
  • Beta Testing & Feedback: Launch a closed beta to fix bugs and refine UX.

Post-Launch Strategy

  • App Store Optimization (ASO): Focus on keywords, screenshots, and reviews.
  • Referral Programs & Discounts: Incentivize user acquisition and retention.
  • Hyperlocal Campaigns: Use geo-targeted ads for delivery zones.
  • Push Notifications & CRM: Drive repeat orders and engagement.
  • Analytics & Iteration: Track user behavior to optimize continuously.
Bar chart comparing average session duration on Rappi vs. other LATAM app
Image Source: ChatGPT

Check out our Rappi Clone App Development to launch your own on-demand success story.

Conclusion

Rappi’s rise isn’t a fluke—it’s a masterclass in local-first, user-obsessed, high-velocity marketing. They didn’t just ride the on-demand wave; they built their own surfboard.

If you’re building a Rappi-like app, don’t just copy their features—absorb their marketing DNA. Know your user, gamify your funnel, speak their slang, and build your own super-app story.

At Miracuves, we help innovators launch high-performance app clones that are fast, scalable, and monetization-ready. Ready to turn your idea into reality? Let’s build together.

FAQs

How does Rappi promote its services in new?

They launch with local influencers, partner with restaurants for promo codes, and do heavy in-app and out-of-home (OOH) campaigns tailored to the city’s vibe.

What’s unique about Rappi’s branding?

It’s bold, fun, and hyperlocal. The brand doesn’t just sell—you feel it. From emojis to neon delivery jackets, it’s a lifestyle.

How does Rappi use referrals?

Rappi incentivizes users through referral codes, free credits, and even competitions. It’s classic word-of-mouth, gamified.

Is Rappi Prime worth the hype?

For frequent users—absolutely. It reduces delivery fees, offers priority service, and builds long-term loyalty.

How is Rappi different from Uber Eats or iFood?

Rappi goes beyond food—it’s a super app. Groceries, pharmacies, pet supplies, fintech—you name it. Uber Eats is still mostly food-focused.

Can a startup replicate Rappi’s success?

Yes, with the right tech partner and localized marketing. Miracuves can help you build the Rappi clone infrastructure—now it’s on you to market it smartly.

Description of image

Let's Build Your Dreams Into Reality

Tags

What do you think?