PragPlay is an emerging player in the online streaming industry, offering a diverse range of movies and series to a global audience. With a user-friendly interface and an extensive content library, PragPlay aspired to enhance user engagement, improve streaming quality, and scale its platform to meet the demands of a growing subscriber base.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Pragplay had issues with the content management as well as scaling and digital marketing of the solution:
Scalability and User Experience: PragPlay faced challenges in scaling its platform to accommodate a rapidly expanding user base. Additionally, user feedback highlighted concerns about streaming quality, content discovery, and the overall user experience.
Technical Hurdles: The existing infrastructure struggled to handle the increasing load, resulting in occasional downtime and buffering issues. PragPlay also sought ways to integrate advanced features, such as personalized recommendations and seamless cross-device synchronization.
Content Management: Efficient content management became a crucial aspect of PragPlay’s growth strategy. The client needed a solution to streamline content uploading, categorization, and recommendation algorithms to enhance user engagement.
What did
Miracuves do
1. Scalability Enhancement: Miracuves conducted a comprehensive analysis of PragPlay’s existing infrastructure and proposed a scalable cloud-based solution using Netflix Clone. By migrating to a robust cloud architecture, PragPlay could dynamically scale resources based on demand, ensuring a seamless streaming experience for users during peak times.
2. Advanced Content Delivery Network (CDN): Miracuves implemented a high-performance CDN to optimize content delivery. This not only reduced latency and improved streaming speeds but also ensured that users worldwide could access PragPlay’s content without disruptions.
3. Personalized User Experience: Miracuves developed a sophisticated recommendation engine that utilized machine learning algorithms. This engine analyzed user behavior, preferences, and viewing history to provide personalized content recommendations, enhancing user satisfaction and engagement.
4. Cross-Device Synchronization: To offer a consistent experience across devices, Miracuves implemented cross-device synchronization. Users could seamlessly transition between platforms, with viewing history, preferences, and playlists synchronized in real-time.
5. Content Management System (CMS) Overhaul: Miracuves revamped PragPlay’s CMS, introducing an intuitive interface for content managers. This allowed for efficient content uploading, categorization, and tagging, ensuring that new content was quickly integrated into the platform.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
The technology that we used for PragPlay
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“Embarking on a journey to revolutionize the streaming landscape, PragPlay partnered with Miracuves, a visionary IT solution company. Together, they orchestrated a transformative symphony, introducing a scalable cloud infrastructure that seamlessly adapted to the platform’s burgeoning user base.┬а
The implementation of an advanced content delivery network (CDN) elevated streaming speeds and eradicated latency concerns, ensuring a flawless viewing experience globally. However, the true catalyst for PragPlay’s meteoric rise lay in the deployment of a personalized recommendation engine, a marvel of machine learning, tailoring content suggestions based on user behavior and preferences.┬а
The integration of cross-device synchronization offered users a harmonious transition between platforms, while a revamped content management system streamlined the addition of diverse content. In this Miracuves-led odyssey, PragPlay emerged not just as a streaming platform but as a trailblazer, setting new standards in online streaming solutions, user experience, and scalability.”
Check Out – www.pragplay.com
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